Overview
In Music Monitor, users are assigned a Privilege Set, which determines what they have permission to see and do. "Super Admin" is the highest access level.
Note: Privilege Sets were updated in early 2026. If you don't have one by this name, refer to the table at https://help.musicmonitor.com.au/en/articles/64764-manage-login-accounts#h_6a816444c2 for the former names.
For more on managing these access levels, see Manage Login Accounts.
An account with the "Music Admin Full" Privilege Set has access to see all fields in all records and is largely empowered to edit anything as well. In the commonly-used layouts, some options are disabled because normal practice is not to edit those fields, but they are still accessible in other views when needed.
The exception is for records that are exported to your finance system for billing or payroll. These are the Attendance records and the Student Accounts records. Once a process is run to finalise these records for use in a billing or pay run, they are no longer editable in Music Monitor. The reason - clearly - is that if they were later edited, the system that the exported file was brought into would not agree with Music Monitor, causing all kinds of headaches.
However, things sometimes go wrong.
You may discover an error in your data, or for some other reason need to edit data in Music Monitor that was already exported for another system. An account with the "Super Admin" Privilege Set is still able to edit these records.
See Reverse A Billing Run as an example of a process that requires this access.
How to Use Super Admin Privileges
Log in with Super Admin privileges only when this high level of access is needed, and then log out again.
Select the red Exit System on the Home screen to close Music Monitor.
Open FileMaker Pro again
Double click your Music Monitor favourite to open the password dialogue. If you have your username and password saved and your computer normally logs you in automatically, do this instead:
Hold down the Shift key (Windows) or the Option key (Mac) while you double-click the favourite
Keep the key held down until the password dialogue opens
Enter the username and password for the Super Admin account in your system.
Once you have made the changes you need, close out of Music Monitor again, and log back in as yourself. This protects you from accidentally making any changes that you should not be able to make.
How Many Admin Accounts?
Generally, organisations only need one account with Super Admin privileges. An issue requiring Super Admin privileges will generally be something that involves multiple people in the organisation, and it's fairly normal for a few nominated people to know the credentials for that account and be able to use it.
If the need for traceability is greater, it is certainly possible to set up a different admin account for each person authorised to use it. The log will then show which user made a change at any time.