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Enable Email via OAuth

How and why to use the OAuth option for email

Overview

Email via OAuth bypasses your local email app and sends a message directly to the mail server (Outlook or Gmail) to send the email from there.

  • It makes sending batch emails much quicker

  • It ensures that all email is sent from the specified email account

FileMaker allows email via OAuth, and Music Monitor now supports OAuth 2.0 for Outlook (since version 9.165) and Gmail (since version 9.264).

Setup

This is usually a task for an IT department or provider.

To use this option, you need to be using the organisation-level email management system:

  • For Outlook it's Azure Active Directory

  • For Gmail it's Google Workspace.

The steps are:

  • Add Music Monitor as an approved app in your email system

  • Set up the login accounts in Music Monitor

  • Enable OAuth in Music Monitor

Add Music Monitor as an Approved App

Follow the steps below for either Azure or Google.

Azure Active Directory

First, Music Monitor needs to be added as an approved app to the school’s Azure Active Directory.

  • Stop when you come to the part about setting up the FileMaker Server Admin Console - you don't need that set up.

In this process, make a note of:

  • Application (Client) ID

  • Directory (Tenant) ID

  • Client Secret Value.

Google Workspace

Follow this section of the Claris support page to allow Music Monitor to send email to your Google Workspace.

  • Stop when you come to the part about setting up the FileMaker Server Admin Console - you don't need that set up.

In this process, make a note of:

  • Service Account Email

  • Private Key

Set Up the Login Accounts in Music Monitor

Second, all users in Music Monitor need their Email Name and Email from address entered next to their login account name.

To enter them manually, go to Home > Settings > Manage Login Accounts.

and enter the Email Name and Email From Address

Alternatively, if you have a lot of users, and if their emails have been entered in Contacts, we can run a process to quickly auto-fill this for you.

Enable OAuth in Music Monitor

Third, you need to enter the information you noted down from your email system into the OAuth settings in Music Monitor.

*New in 2026!* From version 9.283 onward, you also have access to this setup from the Login Accounts table in the previous step. Select the Settings wheel.

If you don't have that version yet, the option below is available.

From the Home screen, select the Settings wheel, then System Admin.

Under Email Settings, select the OAuth 2.0 option that fits your system.

Enter the details as required for the system you are using.

Turn it on using the black Turn ON for all users button after filling in the details.

To test it's worked, someone needs to log out and log in again, and then send an email from (for example) the Students file. Instead of popping up an email in Outlook for you to send, it will simply send the email directly in the background.

  • Note: If you're using the New Outlook, or viewing your Outlook as webmail, the sent email should show quickly in your Sent folder. But Classic Outlook doesn't bring in sent items from the server, so the email will not appear in the Sent folder for that installation. (Log into your webmail if needed, to check what was sent.)

  • Gmail is webmail, so the sent messages will appear. But if you read your Gmail through a different email client, the same issue could apply.

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