Skip to main content

Reset or Change Passwords

How to change or reset passwords for one or more users' login accounts

Updated over a week ago

All users can change their own password using Change Password under the Settings icon on the Home Menu.

As a music administrator, you can reset the password for any one user from Settings (the gear icon) > Manage Login Accounts.

Select the user and then select the red Reset password for selected account button.

You will be asked to enter a temporary password. The user will be required to change it to a password of their choice the next time they log in.

All users can be forced to change their password on next login from Settings (the gear icon) > General Settings > Security. The next time users log in, a pop-up will force them to set a new password.

Did this answer your question?