Overview
This only applies if you enter your student data directly into Music Monitor. If you import your student data from another system, this does not apply.
It can happen that a new debtor is created that is a duplicate of an existing debtor. When this happens, all the students, account lines, and other records associated with that new debtor need to be moved across to the original one so they become one record. Music Monitor has a script to manage this for you.
The Process
You will need to know the Debtor ID for the duplicate record that you want to merge into the other, and for the original record that you want to keep.
In the Debtors file, select an individual debtor to open the record.
Then select the gear icon for Settings and select Merge Debtors.
You will be prompted to confirm that you want to merge debtors, as this cannot be reversed.
Enter the Debtor IDs for the records you wish to merge.
Music Monitor will then change the Debtor ID on all relevant records, attach any students from the duplicate debtor onto the original debtor, and then delete the duplicate.