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Web Viewer Display Issue

Troubleshooting transparent popups in Music Monitor on the web

Overview

Users sometimes report an issue where popup windows have no background, which means you can see the content behind the window, making it very hard to read.

Advice

In our experience, this is reported by users connecting to WebDirect on the Firefox browser.

FileMaker WebDirect is supported for Chrome, Edge, and Safari. Users are welcome to use other browsers, but there can be cases where they don't perform correctly. If you are finding this error, our suggestion is to use one of the supported browsers.

If you experience this error in a supported browser, please let us know because we would view that as a bug.

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